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Refund Policy

Effective Date: 25.06.2024

Last Updated: 25.06.2024

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1. Return Eligibility

To be eligible for a return:

  • Timeframe: Items must be returned within [30] days from the date of receipt.

  • Condition: Products should be unused, in their original packaging, and with all tags and labels intact.(edtech.in)

  • Proof of Purchase: A valid receipt or proof of purchase is required.

Non-returnable items include:

  • Gift cards(termsfeed.com)

  • Downloadable software products

  • Some health and personal care items

2. Refund Process

Upon receiving and inspecting your return:

  • Approval: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.

  • Timeframe: Refunds typically take [7-10] business days to appear in your account, depending on your payment provider.

Note: If the item was purchased with a gift card or through store credit, the refund will be issued as store credit.

3. Return Shipping

  • Customer Responsibility: Customers are responsible for paying for their own return shipping costs.(godaddy.com)

  • Shipping Costs: Original shipping costs are non-refundable.

  • Recommendation: For your protection, consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

4. Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at [Insert Contact Information].

5. Late or Missing Refunds

If you haven’t received a refund yet:

  • Check Bank Account: First, check your bank account again.

  • Contact Credit Card Company: It may take some time before your refund is officially posted.

  • Contact Bank: There is often some processing time before a refund is posted.

If you've done all of this and still have not received your refund, please contact us at [Insert Contact Information].

6. Sale Items

Only regular priced items may be refunded. Sale items are final and cannot be refunded.

7. Gifts

If the item was marked as a gift when purchased and shipped directly to you:

  • Gift Credit: You’ll receive a gift credit for the value of your return.(termsfeed.com)

  • No Gift Credit: If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, we will send the refund to the gift giver.(termsfeed.com)

8. Contact Us

For questions about returns and refunds, please contact us at:

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